Automated discourse generation using discourse structure relations
Artificial Intelligence - Special volume on natural language processing
Generating Natural Language under Pragmatic Constraints
Generating Natural Language under Pragmatic Constraints
Planning English Sentences
The TRAINS Project: A Case Study in Defining a Conversational Planning Agent
The TRAINS Project: A Case Study in Defining a Conversational Planning Agent
Planning text for advisory dialogues: capturing intentional and rhetorical information
Computational Linguistics
A plan-based analysis of indirect speech acts
Computational Linguistics
Negotiated Collusion: Modeling Social Language and its Relationship Effects in Intelligent Agents
User Modeling and User-Adapted Interaction
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The view that communication is a form of action serving a variety of specific functions has had a tremendous impact on the philosophy of language and on computational linguistics. Yet, this mode of analysis has been applied to only a narrow range of exchanges (e.g. those whose primary purpose is transferring information or coordinating tasks) while exchanges meant to manage interpersonal relationships, maintain "face", or simply to convey thanks, sympathy, and so on have been largely ignored. We present a model of such "social perlocutions" that integrates previous work in natural language generation, social psychology, and communication studies. This model has been implemented in a system that generates socially appropriate e-mail in response to user-specified communicative goals.