Safety-critical interaction: usability in incidents and accidents

  • Authors:
  • Philippe Palanque;Floor Koornneef;Chris Johnson;Gerd Szwillus;Peter Wright

  • Affiliations:
  • University Toulouse, France;Delft University of Technology, NL;University of Glasgow, Glasgow, Scotland;Universität Paderborn, Institut für Informatik, Paderborn, Germany;University of York, York, UK

  • Venue:
  • CHI '04 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2004

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Abstract

Recent years have seen an increasing use of sophisticated interaction techniques in the field of command and control systems. The use of such techniques has been required in order to increase the bandwidth between the users and the systems and thus to help them deal efficiently to increasingly complex systems. These techniques come from research and innovation done in the field of HCI but very little has been done to improve their reliability and their tolerance to human error. It can be difficult to know how to assess the risks that such systems can create for the successful operation of safety-critical systems. One consequence of this is that interaction issues are almost entirely missing from international development standards in safety-critical systems, such as IEC615098 or DO 178B. This SIG will provide a forum for academics and industrials to exchange research problem as well as best practice in the field of safety critical interactive systems.