Exploring potential usability gaps when switching mobile phones: an empirical study
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 1
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This SIG provides a forum for discussing how customer-centered techniques can best be used to gather requirements for mobile applications, especially considering the possibilities that new technologies offer. We will discuss when and how to modify customer-centered design for initial requirements gathering and during paper mock-up interviews. We will also share ideas for involving end users in visioning new possibilities for mobile platforms and key principles for designing applications for mobile devices. We start by sharing our experiences and then lead participants through discussions of their experience and challenges recording our collective knowledge for the CHI community.