Social, individual and technological issues for groupware calendar systems
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Dealing with mobility: understanding access anytime, anywhere
ACM Transactions on Computer-Human Interaction (TOCHI)
Beyond the handset: designing for wireless communications usability
ACM Transactions on Computer-Human Interaction (TOCHI)
| Hi-index | 0.00 |
The need for flexible and dynamic time management is becoming increasingly crucial in our society, especially where it concerns the coordination between individual and organizational time flows. The HCI community's prevailing approach to this issue focuses on personal time management or time-based coordination within teams and organizations. We follow a different angle, looking at the specific temporal relationship that connects individuals (customers) with service providers.In order to increase people's control over their time when they interact with services, we developed Fluidtime, a mobile phone based information system that provides users with continuous and ambient real-time information directly from the services they are seeking.The paper describes the Fluidtime system and provides case studies of its implementation. It presents insights from the trials and discusses both the design issues the project raises and new opportunities for using real time information.