The effect of different types of site maps on user's performance in an information-searching task

Authors:
A. Yip
Affiliations:
University of Toronto, Toronto, ON, Canada
Venue:
Proceedings of the 13th international World Wide Web conference on Alternate track papers & posters
Year:
2004

Citing 1
Cited 3

A City Metaphor to Support Navigation in Complex Information Spaces

COSIT '97 Proceedings of the International Conference on Spatial Information Theory: A Theoretical Basis for GIS

An empirical study on the recall of site map of home pages on the World Wide Web

AIC'05 Proceedings of the 5th WSEAS International Conference on Applied Informatics and Communications
Understanding meta-communication in an inclusive scenario

Proceedings of the 2010 ACM Symposium on Applied Computing
Website navigation tools: a decade of design trends 2002 to 2011

AUIC '12 Proceedings of the Thirteenth Australasian User Interface Conference - Volume 126

Quantified Score

Hi-index	0.00

Visualization

Abstract

This study examines the effects of different types of site maps on user's performance in an information-searching task for three web sites. Forty-two participants (22 males and 20 females) participated in the study. The results showed significant effects on the types of site maps used. It was found that participants found the correct answers more often, required less time, visited significantly fewer web pages, and required fewer clicks to complete the task when the site map was visible. However, it was found that the participants had a lower success rate in finding the correct answers when the site map had hyperlinks. In addition, the results showed significant performance differences among the three web sites and the effects of a site map were found to be more prominent for a larger web site.