Cooperative writing: achieving coordination together and apart

  • Authors:
  • Jason Swarts

  • Affiliations:
  • North Carolina State University, Raleigh, NC

  • Venue:
  • Proceedings of the 22nd annual international conference on Design of communication: The engineering of quality documentation
  • Year:
  • 2004

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Abstract

Cooperative writing requires a coordinated, engineered process. Groups must achieve coordination at three levels: a shared contextual motivation that translates into group actions, which operationalize as drafting activities. The arrangement of material resources in face-to-face settings supports those communication events. When efforts at coordination are moved online, however, the material and temporal means of support change. Coordination efforts become distributed over time and media, affecting the quality of coordination achieved. This paper explores the ways that a group of writers built coordination through while drafting a survey research instrument. Based on this case study, I recommend ways to consider technology purchases to support cooperation.