Your place or mine? Learning from long-term use of audio-video communication
Computer Supported Cooperative Work
Sense and sensibility: evaluation and interactive art
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Staying open to interpretation: engaging multiple meanings in design and evaluation
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
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This talk discusses how to strike a good balance between making the user an active co-constructor of system functionality versus making a too strong, interpretative design that does it all for the user. It is easy to fall into the trap of being insensitive to users as actors instead seeing them as passive users. It is equally easy to fall into a postmodernism trap where it is assumed that users will always appropriate technology in ways that are unexpected by the designer, and thus, basically the designer can abdicate.