Peripheral awareness and smooth notification: the use of natural sounds in process control work

  • Authors:
  • Petter Alexanderson

  • Affiliations:
  • Lund University

  • Venue:
  • Proceedings of the third Nordic conference on Human-computer interaction
  • Year:
  • 2004

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Abstract

This paper describes a study of the auditory environment in a chemical factory and how a group of process operators ascribe meaning to a selection of sound clips from their daily work environment. It is shown that the richness of the auditory environment is a crucial aspect of the distributed work environment. We argue that a phenomenological approach for soundscape studies in relation to HCI is needed to understand auditory interfaces for cooperative environments. One way of doing this is to search in existing work practices, explore how already present sounds are used and to let this knowledge inform the design of new useful auditory environments. Three aspects regarding the meaning of the factory sound events are put forward; how the operators use sound for identifying things and places, notification about status of surrounding artifacts and for maintaining social awareness.