A QoE Sensitive Architecture for Advanced Collaborative Environments

Authors:
Andrew S. Patrick;Janice Singer;Brian Corrie;Sylvie Noel;Khalil El Khatib;Bruno Emond;Todd Zimmerman;Stephen Marsh
Affiliations:
National Research Council of Canada;National Research Council of Canada;Simon Fraser University;Communications Research Centre;National Research Council of Canada;National Research Council of Canada;Simon Fraser University;National Research Council of Canada
Venue:
QSHINE '04 Proceedings of the First International Conference on Quality of Service in Heterogeneous Wired/Wireless Networks
Year:
2004

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Abstract

A layered architecture for advanced collaborative environments has been developed to map the definition of a collaboration task from the requirements needed to accomplish the task, to the collaboration services that can be used to satisfy those needs, and to the technologies on which the services can be delivered. The architecture takes into account the usersý goals and needs in configuring the services required for a collaboration task. By understanding and designing for usersý needs and requirements, we can ensure a high Quality of Experience (QoE). The architecture was used to create a prototype system that is currently being tested through user studies.