An admission control scheme for predictable server response time for web accesses
Proceedings of the 10th international conference on World Wide Web
On maximizing service-level-agreement profits
Proceedings of the 3rd ACM conference on Electronic Commerce
Managing energy and server resources in hosting centers
SOSP '01 Proceedings of the eighteenth ACM symposium on Operating systems principles
On balancing the load in a clustered web farm
ACM Transactions on Internet Technology (TOIT)
Performance Guarantees for Web Server End-Systems: A Control-Theoretical Approach
IEEE Transactions on Parallel and Distributed Systems
Tabu Search
Heuristic Solutions for the Multiple-Choice Multi-dimension Knapsack Problem
ICCS '01 Proceedings of the International Conference on Computational Science-Part II
On admission control for profit maximization of networked service providers
WWW '03 Proceedings of the 12th international conference on World Wide Web
Dynamic resource allocation for shared data centers using online measurements
SIGMETRICS '03 Proceedings of the 2003 ACM SIGMETRICS international conference on Measurement and modeling of computer systems
Resource overbooking and application profiling in shared hosting platforms
ACM SIGOPS Operating Systems Review - OSDI '02: Proceedings of the 5th symposium on Operating systems design and implementation
Cooperative negotiation in autonomic systems using incremental utility elicitation
UAI'03 Proceedings of the Nineteenth conference on Uncertainty in Artificial Intelligence
Statistical analysis of the generalized processor sharing scheduling discipline
IEEE Journal on Selected Areas in Communications
Dynamic placement for clustered web applications
Proceedings of the 15th international conference on World Wide Web
Architectural support for operating system-driven CMP cache management
Proceedings of the 15th international conference on Parallel architectures and compilation techniques
SLA based resource allocation policies in autonomic environments
Journal of Parallel and Distributed Computing
Adaptive Service Composition in Flexible Processes
IEEE Transactions on Software Engineering
Enabling policy-driven self-management for enterprise-scale systems
HotAC II Hot Topics in Autonomic Computing on Hot Topics in Autonomic Computing
Proceedings of the 3rd international workshop on Services integration in pervasive environments
WorldTravel: A Testbed for Service-Oriented Applications
ICSOC '08 Proceedings of the 6th International Conference on Service-Oriented Computing
iManage: policy-driven self-management for enterprise-scale systems
Proceedings of the ACM/IFIP/USENIX 2007 International Conference on Middleware
Dynamic trade-off analysis of QoS and energy saving in admission control for web service systems
Proceedings of the Fourth International ICST Conference on Performance Evaluation Methodologies and Tools
Joint admission control and resource allocation in virtualized servers
Journal of Parallel and Distributed Computing
Profit and penalty aware (PP-aware) scheduling for tasks with variable task execution time
Proceedings of the 2010 ACM Symposium on Applied Computing
iManage: policy-driven self-management for enterprise-scale systems
MIDDLEWARE2007 Proceedings of the 8th ACM/IFIP/USENIX international conference on Middleware
Thermal aware server provisioning and workload distribution for internet data centers
Proceedings of the 19th ACM International Symposium on High Performance Distributed Computing
SLA-tree: a framework for efficiently supporting SLA-based decisions in cloud computing
Proceedings of the 14th International Conference on Extending Database Technology
Characterizing problems for realizing policies in self-adaptive and self-managing systems
Proceedings of the 6th International Symposium on Software Engineering for Adaptive and Self-Managing Systems
Performance evaluation of scheduling algorithms for database services with soft and hard SLAs
Proceedings of the second international workshop on Data intensive computing in the clouds
Queuing network of scale free topology: on modelling large scale network
The Journal of Supercomputing
Web services composition in autonomic grid environments
BPM'06 Proceedings of the 2006 international conference on Business Process Management Workshops
QoS-Driven web services selection in autonomic grid environments
ODBASE'06/OTM'06 Proceedings of the 2006 Confederated international conference on On the Move to Meaningful Internet Systems: CoopIS, DOA, GADA, and ODBASE - Volume Part II
Global and local qos guarantee in web service selection
BPM'05 Proceedings of the Third international conference on Business Process Management
SLA-based Optimization of Power and Migration Cost in Cloud Computing
CCGRID '12 Proceedings of the 2012 12th IEEE/ACM International Symposium on Cluster, Cloud and Grid Computing (ccgrid 2012)
Revenue Maximization Using Adaptive Resource Provisioning in Cloud Computing Environments
GRID '12 Proceedings of the 2012 ACM/IEEE 13th International Conference on Grid Computing
PMAX: tenant placement in multitenant databases for profit maximization
Proceedings of the 16th International Conference on Extending Database Technology
Two levels autonomic resource management in virtualized IaaS
Future Generation Computer Systems
Distribution-based query scheduling
Proceedings of the VLDB Endowment
A meta-controller method for improving run-time self-architecting in SOA systems
Proceedings of the 5th ACM/SPEC international conference on Performance engineering
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With the development of the Service Oriented Architecture (SOA), organizations are able to compose complex applications from distributed services supported by third party providers. Under this scenario, large data centers provide services to many customers by sharing available IT resources. This leads to the efficient use of resources and the reduction of operating costs. Service providers and their customers often negotiate utility based Service Level Agreements (SLAs) to determine costs and penalties based on the achieved performance levels. Data centers often employ an autonomic computing infrastructure and use a centralized dispatch and control component (a dispatcher) to distribute the user requests to backend servers, and to set the scheduling policies at each server. This dispatcher can also decide to turn ON or OFF servers depending on the system load. This paper designs a set of dispatching and control policies for the dispatcher in such service oriented environments. The objective is to maximize the provider's profits associated with multiple class of SLAs. We show that the overall problem is NP-hard, and develop meta-heuristic solutions based on the tabu-search algorithm. Experimental results are presented to show the benefits of our approach.