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ACM Transactions on Information Systems (TOIS)
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Journal of the American Society for Information Science
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Information Processing and Management: an International Journal
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WordNet: a lexical database for English
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Communications of the ACM
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Requirements validation via automated natural language parsing
Journal of Management Information Systems - Special section: Information technology and its organizational impact
Natural language access to multiple databases: a model and a prototype
Journal of Management Information Systems - Special section: Toward a theory of business process change management
A proposed architecture for dynamically built NLIDB systems
International Journal of Knowledge-based and Intelligent Engineering Systems
Identifying influential reviewers for word-of-mouth marketing
Electronic Commerce Research and Applications
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This paper discusses appropriate application areas for natural language interfaces (NLIs) to databases. This requires comparing NLIs with competing approaches, including other user-friendly interfaces, and training of users with less user-friendly interfaces. Also, since NLI technology is still limited, users may need to learn how to use NLIs themselves. This suggests that NLI popularity may snowball at some point, as users become familiar with NLIs. We use a simple prototype NLI to illustrate when NLIs can achieve flexibility unattainable by simpler interfaces. Currently existing commercial NLIs and application-specific customization are also discussed.