Education related to the use of computers in organizations
Communications of the ACM
Structured Systems Analysis: Tools and Techniques
Structured Systems Analysis: Tools and Techniques
Participative Approach to Computer Systems Design: A Case Study of the Introduction of a New Computer System
The user as a learning component in a data system during the change-over and use periods
SIGCPR '81 Proceedings of the eighteenth annual computer personnel research conference
SIGCPR '80 Proceedings of the seventeenth annual computer personnel research conference
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This paper comprises two parts. The first describes results from the empirical follow-up study. This study concerns the change-over and early use periods of new application software. After one year's experience in usage of a computer system we organize a programming course for users. Our findings encourage to give users more responsibility in systemeering. Most clerks passed the program comprehension test and some of them constructed small simple programs. The second part comprises a consideration of various systemeering models. Much attention is paid to participation of users in different systemeering tasks. Also a short post-analysis is made concerning the role of the user. Various degrees of participation are identified.