End-to-end arguments in system design
ACM Transactions on Computer Systems (TOCS)
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The effect of market uncertainty on the management structure for network-based services
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Linking Market Uncertainty to VoIP Service Architectures
IEEE Internet Computing
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ICOIN'09 Proceedings of the 23rd international conference on Information Networking
Interactions, competition and innovation in a service-oriented internet: an economic model
INFOCOM'10 Proceedings of the 29th conference on Information communications
An Interdisciplinary Perspective on IT Services Management and Service Science
Journal of Management Information Systems
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This paper proposes a real options framework for evaluating architectural choices and the economic value of these alternative choices of networks, protocols, and services. Using proven financial techniques of real options, our model explores the value of distributed architecture compared to the benefits of centralized control. Voice and email case studies that agree with our theory and model are presented. We apply our model to illustrate the value of end-to-end structure, why SIP-based VoIP is winning, and the value of open garden service business models allowing third parties to provide network services/applications. This work illustrates the potential of real options to help quantify the economic value of network, protocol, and service architectures.