Conventions in human-human multi-threaded dialogues: a preliminary study

Authors:
Peter A. Heeman;Fan Yang;Andrew L. Kun;Alexander Shyrokov
Affiliations:
Oregon Health & Science University, Beaverton, OR;Oregon Health & Science University, Beaverton, OR;University of New Hampshire, Durham, NH;University of New Hampshire, Durham, NH
Venue:
Proceedings of the 10th international conference on Intelligent user interfaces
Year:
2005

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Abstract

In this paper, we explore the conventions that people use in managing multiple dialogue threads. In particular, we focus on where in a thread people interrupt when switching to another thread. We find that some subjects are able to vary where they switch depending on how urgent the interrupting task is. When time-allowed, they switched at the end of a discourse segment, which we hypothesize is less disruptive to the interrupted task when it is later resumed.