Proceedings of the 2008 ACM symposium on Applied computing
Driver or Passenger? An Analysis of Citizen-Driven eGovernment
EGOV '08 Proceedings of the 7th international conference on Electronic Government
Model-driven eGovernment interoperability: A review of the state of the art
Computer Standards & Interfaces
Profiling the EG Research Community and Its Core
EGOV '09 Proceedings of the 8th International Conference on Electronic Government
Finding the Right Services for a Citizen Portal Lessons Learned from the Norwegian Mypage Portal
EGOV '09 Proceedings of the 8th International Conference on Electronic Government
An ontological representation of public services: models, technologies and use cases
Journal of Web Engineering
Local networking for e-services: a UK case study
EGOV'06 Proceedings of the 5th international conference on Electronic Government
Proceedings of the 4th ACM/IEEE International Conference on Information and Communication Technologies and Development
Towards a cumulative tradition in e-government research: going beyond the Gs and Cs
EGOV'07 Proceedings of the 6th international conference on Electronic Government
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This paper presents a theory for eGov information systems based on a model of governance derived from a general model of society, and compares the theory to other theories. The theory covers the whole field of governance, and it can be used at any level of governance. It focuses on effectiveness rather than (internal) efficiency of government operation, hence filling a gap as the latter is the yet most commonly discussed in the eGov research field. The theory can be used for high-level comparison and for detailed analysis of specific cases. The purpose of the theory is to provide a general framework within which to assess the development towards electronic government in a utility perspective - what good does an eGov information system do to government in a strategic perspective, that is, government as a manager of society rather than as a collection of well defined narrow services.