CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Reconstruindo o diálogo em sistemas de ajuda
Proceedings of the IX Symposium on Human Factors in Computing Systems
| Hi-index | 0.00 |
As the population and diversity of computer end-users grow rapidly, so do the need and demand for quality, accessible online help. Online help could potentially be one of the most effective information resources available to software users. In fact, users typically request that products provide online help and clearly prefer those products that do. However, online help remains a widely under-used resource.