Cognitive dimensions of notations
Proceedings of the fifth conference of the British Computer Society, Human-Computer Interaction Specialist Group on People and computers V
The GOMS family of user interface analysis techniques: comparison and contrast
ACM Transactions on Computer-Human Interaction (TOCHI)
QGOMS: a direct-manipulation tool for simple GOMS models
Conference Companion on Human Factors in Computing Systems
A comparison of tools for building GOMS models
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Task Analysis for Human-Computer Interaction
Task Analysis for Human-Computer Interaction
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Tool support for task-based user interface design
CHI '99 Extended Abstracts on Human Factors in Computing Systems
CTTE: support for developing and analyzing task models for interactive system design
IEEE Transactions on Software Engineering
Predictive human performance modeling made easy
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
AMBOSS: A Task Modeling Approach for Safety-Critical Systems
HCSE-TAMODIA '08 Proceedings of the 2nd Conference on Human-Centered Software Engineering and 7th International Workshop on Task Models and Diagrams
RTME: extension of role-task modeling for the purpose of access control specification
HCSE'10 Proceedings of the Third international conference on Human-centred software engineering
Computer Methods and Programs in Biomedicine
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This paper takes a pragmatic approach to the design of a task analysis support tool. Instead of proposing a new approach to analysis, it looks at the common requirements for providing support to a wide range of task analysis practitioners, each applying their own style of analysis. The paper describes the range of activities undertaken when practicing what is commonly referred to as "task analysis". It is proposed that users will only tolerate a level of syntactical complexity in a tool that is sufficient to meet their task analysis needs. Further complexity becomes a barrier to use. Hierarchical Task Analysis (HTA) is selected as the method to be supported because it is a widely used, generic approach that is also the basis of a number of more specialized methods. A commercial tool supporting these requirements is described along with the benefits that may be accrued through its use.