Remembrance of Things Past? The Dynamics of Organizational Forgetting

  • Authors:
  • Pablo Martin de Holan;Nelson Phillips

  • Affiliations:
  • -;-

  • Venue:
  • Management Science
  • Year:
  • 2004

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Abstract

How organizations create, transfer, and retain knowledge has been the focus of intensive investigation by management researchers. However, one aspect of the dynamics of knowledge--organizational forgetting--has received comparatively little attention. In this paper, we draw on an exploratory, multiple-case study of learning in international strategic alliances to explore how and why organizations forget. Based on our case study, we develop a theory of organizational forgetting, discuss the role of forgetting in the dynamics of organizational knowledge, and present a typology of types of organizational forgetting.