A test of a common elements theory of transfer
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A quantitative model of the learning and performance of text editing knowledge
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
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As technology changes, it has become common to develop now generations of existing software to reflect these advances. The focus of this research is how changes in the user/computer dialogue structure will affect the performance of users who are familiar with an earlier version of the product. In the case of menu-based systems, changes in new releases frequently involve modification of the underlying menu structure (e.g., IBM DisplayWrite series, DBaseIII -DBaseIII+). We investigated whether changing the semantics and structure of a popular menu-driven word-processor would permit transfer of existing knowledge of the word-processor to the new version.