A test of a common elements theory of transfer

Authors:
P. G. Polson;E. Muncher;G. Engelbeck
Affiliations:
University of Colorado, Boulder, Colorado;University of Colorado, Boulder, Colorado;University of Colorado, Boulder, Colorado
Venue:
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
1986

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Abstract

All discussions of interface design criteria emphasize the importance of consistent operating procedures both within and across applications. This paper presents a model for positive transfer and thus a theoretical definition of consistency. An experiment manipulating training orders for utility tasks was designed to evaluate the transfer model. The experimental manipulations produced large transfer effects. Quantitative predictions were derived from the Kieras and Polson (1985) theory of human-computer interaction and the transfer model and fit using regression techniques. The transfer model accounted for 88% of the variance of the 31 cell means.