Transfer between word processing systems
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A test of a common elements theory of transfer
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A model of mental model construction
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
SOAR: an architecture for general intelligence
Artificial Intelligence
Interfacing thought: cognitive aspects of human-computer interaction
A quantitative theory of human-computer interaction
Interfacing thought: cognitive aspects of human-computer interaction
Generalization, consistency, and control
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning to use word processors: problems and prospects
ACM Transactions on Information Systems (TOIS)
The Architecture of Cognition
Human Factor: Designing Computer Systems for People
Human Factor: Designing Computer Systems for People
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Human Problem Solving
Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Considering Context and Users in Interactive Systems Analysis
Engineering Interactive Systems
GestureBar: improving the approachability of gesture-based interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
IHM '07 Proceedings of the 19th International Conference of the Association Francophone d'Interaction Homme-Machine
EPCE '09 Proceedings of the 8th International Conference on Engineering Psychology and Cognitive Ergonomics: Held as Part of HCI International 2009
Error prevention in online forms: Use color instead of asterisks to mark required-fields
Interacting with Computers
Navigation in hypermedia learning systems: experts vs. novices
Computers in Human Behavior
Towards a walkthrough method for universal access evaluation
UAHCI'07 Proceedings of the 4th international conference on Universal access in human computer interaction: coping with diversity
The effects of human interaction on biometric system performance
ICDHM'07 Proceedings of the 1st international conference on Digital human modeling
Automatic detection of interaction vulnerabilities in an executable specification
EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
Exploratory inspection—a user-based learning method for improving open source software usability
Journal of Software Maintenance and Evolution: Research and Practice
ACM Transactions on Accessible Computing (TACCESS)
Usability through system-user collaboration: design principles for greater erp usability
DESRIST'10 Proceedings of the 5th international conference on Global Perspectives on Design Science Research
USAB'11 Proceedings of the 7th conference on Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society: information Quality in e-Health
ACM Transactions on Computing Education (TOCE)
Architecting for usability: a survey
Journal of Systems and Software
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Many important computer applications require that users be able to use them effectively with little or no formal training. Current examples include bank teller machines and airport information kiosks. Today successful systems of this kind can only be developed by iteration using costly empirical testing. This article aims to provide a theoretical foundation for the design of such systems, a model of learning by exploration called CE+. The theory incorporates assumptions from (a) the GOMS model and cognitive complexity theory (CCT) on the representation of procedural knowledge as productions, (b) the EXPL model on learning from examples, and (c) research on problem-solving processes for simple puzzlelike problems. Design guidelines for systems that can be learned by exploration, "design for successful guessing," are derived from the theory. These principles are compared with those developed by Norman (1988).