CUU '00 Proceedings on the 2000 conference on Universal Usability
Examining technology that supports community policing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Public government web sites offer a promise of quick, convenient, and easy access to information and services. This has led many governments to push for an unprecedented move of publications, forms, and other information and services to this medium. There are many design challenges in developing public government web sites. In this SIG we aim to identify these challenges and discuss lessons learned. We will concentrate in two areas: supporting safety and communities, and user-centered design. In our discussion, we plan to touch on issues such as trust, information transparency, information relevance, community support, user-centered design techniques, stakeholders, legal requirements, and universal access. We expect attendees will be either involved in the design of government web sites or interested in a discussion of these issues. The SIG's activities will be organized to maximize input from all attendees.