Bullying on the net: adverse behavior on e-mail and its impact

Authors:
Yehuda Baruch
Affiliations:
University of East Anglia, School of Management, Norwich NR4 7TJ, UK
Venue:
Information and Management
Year:
2005

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Abstract

A study was conducted into the effect of bullying at work, focusing on the use of e-mail, in a large Multi-National Corporation. A considerable level of bullying was identified in both e-mail and other communication media, leading to negative outcomes, regardless of the media utilized. Bullying was associated with anxiety and intent to leave the organization, and negatively associated with job satisfaction and performance. These results manifest the negative psychological impact of bullying and expand current understanding of the drawbacks associated with the misuse and abuse of IT in an organizational context.