Electronic communication in a geographically dispersed community of forensic scientists

Authors:
Ines Mergel;David Lazer;Maria Christina Binz-Scharf
Affiliations:
Harvard University, Cambridge, MA;Harvard University, Cambridge, MA;The City College of New York, New York, NY
Venue:
dg.o '05 Proceedings of the 2005 national conference on Digital government research
Year:
2005

Citing 3
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Abstract

Electronic communication creates new pathways for knowledge sharing, through e-mail, listservers, electronic repositories of information, and web-based forums. This study focuses on two questions in the context of electronic communication in a distributed knowledge intensive community: (1) How do individuals in the community seek answers to their questions? and (2) Why do other individuals answer those questions? Thus, the first question addresses an individual's activities of knowledge seeking, whereas the second question focuses on an individual's willingness to share his or her knowledge with the questioner.