Communications of the ACM
Cookies and Web browser design: toward realizing informed consent online
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What makes Web sites credible?: a report on a large quantitative study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Users' conceptions of risks and harms on the web: a comparative study
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Users' conceptions of web security: a comparative study
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Security Engineering: A Guide to Building Dependable Distributed Systems
Security Engineering: A Guide to Building Dependable Distributed Systems
The Art of Deception: Controlling the Human Element of Security
The Art of Deception: Controlling the Human Element of Security
Usability and privacy: a study of Kazaa P2P file-sharing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Use of a P3P user agent by early adopters
Proceedings of the 2002 ACM workshop on Privacy in the Electronic Society
Proceedings of the 11th USENIX Security Symposium
Why Johnny can't encrypt: a usability evaluation of PGP 5.0
SSYM'99 Proceedings of the 8th conference on USENIX Security Symposium - Volume 8
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Internet users face a variety of risks as they conduct their business on-line, but they are often ill-equipped to recognize the risks and deal with them effectively. As a result, many users take the approach of limiting their on-line activities so as to reduce their exposure. This paper describes a risk management approach to building confidence and trust for Internet users. The underlying philosophy is not to make the Internet inherently safer, but to help users build an awareness of the risks they might encounter and to supply them with timely guidance. We also report on experience with a prototype system built to evaluate some of these ideas.