Dynamic construction of animated help from application context
UIST '88 Proceedings of the 1st annual ACM SIGGRAPH symposium on User Interface Software
An evaluation of animated demonstrations of learning computer-based tasks
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Animating user interfaces using animation servers
UIST '93 Proceedings of the 6th annual ACM symposium on User interface software and technology
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Providing user support for interactive applications with FUSE
Proceedings of the 2nd international conference on Intelligent user interfaces
UM '99 Proceedings of the seventh international conference on User modeling
Usability Engineering
Side views: persistent, on-demand previews for open-ended tasks
Proceedings of the 15th annual ACM symposium on User interface software and technology
Over the Shoulder Learning: Supporting Brief Informal Learning
Computer Supported Cooperative Work
Graphstract: minimal graphical help for computers
Proceedings of the 20th annual ACM symposium on User interface software and technology
Designing help system for e-GOV websites: A Brazilian case study
Information Polity
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We explore the use of abstracted versions of screenshots as part of an interface to support giving help to the user. Graphstract, the software implementation of this graphical help system, extends the ideas of textually oriented Minimal Manuals to the use of screenshots, enabling multiple small graphical elements to be shown in a small space. This enables the user to get an overview of a complex sequential task as a whole.Graphical hints, such as jagged edges, red dots, and icons are also explored. The idea has been developed by iterative prototyping. In cases where the minimalist help is insufficient, ways of providing more detailed information on demand are investigated.