Modeling the user in natural language systems
Computational Linguistics - Special issue on user modeling
Tailoring object descriptions to a user's level of expertise
Computational Linguistics - Special issue on user modeling
C4.5: programs for machine learning
C4.5: programs for machine learning
Predicting and Adapting to Poor Speech Recognition in a Spoken Dialogue System
Proceedings of the Seventeenth National Conference on Artificial Intelligence and Twelfth Conference on Innovative Applications of Artificial Intelligence
MIMIC: an adaptive mixed initiative spoken dialogue system for information queries
ANLC '00 Proceedings of the sixth conference on Applied natural language processing
A model for generating better explanations
ACL '87 Proceedings of the 25th annual meeting on Association for Computational Linguistics
COLING '00 Proceedings of the 18th conference on Computational linguistics - Volume 1
The LIMSI ARISE system for train travel information
ICASSP '99 Proceedings of the Acoustics, Speech, and Signal Processing, 1999. on 1999 IEEE International Conference - Volume 01
User Modeling in Spoken Dialogue Systems to Generate Flexible Guidance
User Modeling and User-Adapted Interaction
The Knowledge Engineering Review
User modeling in a speech translation driven mediated interaction setting
Proceedings of the 1st ACM international workshop on Human-centered multimedia
Learning lexical alignment policies for generating referring expressions in spoken dialogue systems
ENLG '09 Proceedings of the 12th European Workshop on Natural Language Generation
Computer Speech and Language
Learning adaptive referring expression generation policies for spoken dialogue systems
Empirical methods in natural language generation
A strategy for information presentation in spoken dialog systems
Computational Linguistics
Estimating a user’s internal state before the first input utterance
Advances in Human-Computer Interaction
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We address appropriate user modeling in order to generate cooperative responses to each user in spoken dialogue systems. Unlike previous studies that focus on user's knowledge or typical kinds of users, the user model we propose is more comprehensive. Specifically, we set up three dimensions of user models: skill level to the system, knowledge level on the target domain and the degree of hastiness. Moreover, the models are automatically derived by decision tree learning using real dialogue data collected by the system. We obtained reasonable classification accuracy for all dimensions. Dialogue strategies based on the user modeling are implemented in Kyoto city bus information system that has been developed at our laboratory. Experimental evaluation shows that the cooperative responses adaptive to individual users serve as good guidance for novice users without increasing the dialogue duration for skilled users.