Immunizing online reputation reporting systems against unfair ratings and discriminatory behavior
Proceedings of the 2nd ACM conference on Electronic commerce
Communications of the ACM
REGRET: reputation in gregarious societies
Proceedings of the fifth international conference on Autonomous agents
Managing trust in a peer-2-peer information system
Proceedings of the tenth international conference on Information and knowledge management
Notions of reputation in multi-agents systems: a review
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 1
Robustness of reputation-based trust: boolean case
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 1
An evidential model of distributed reputation management
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 1
Extracting reputation in multi agent systems by means of social network topology
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 1
Reputation and social network analysis in multi-agent systems
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 1
Learning and decision: making for intention reconciliation
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 3
A Social Mechanism of Reputation Management in Electronic Communities
CIA '00 Proceedings of the 4th International Workshop on Cooperative Information Agents IV, The Future of Information Agents in Cyberspace
Information Systems Research
Supporting Trust in Virtual Communities
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 6 - Volume 6
Detecting deception in reputation management
AAMAS '03 Proceedings of the second international joint conference on Autonomous agents and multiagent systems
Collaborative Reputation Mechanisms in Electronic Marketplaces
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 8 - Volume 8
Intention Reconciliation by Collaborative Agents
ICMAS '00 Proceedings of the Fourth International Conference on MultiAgent Systems (ICMAS-2000)
Toward a Community-Oriented Design of Internet Platforms
International Journal of Electronic Commerce
Behavior analysis through reputation propagation in a multi-context environment
Proceedings of the 2006 International Conference on Privacy, Security and Trust: Bridge the Gap Between PST Technologies and Business Services
Computers in Human Behavior
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Reputation is a socially constructed, distributed knowledge phenomenon that creates powerful incentives for good behavior. The idea of using an information system to make reputation explicit and measurable is promising and not new. Well-known examples include Amazon's seller ranking system and eBay's feedback forum. The thesis of this article is that future reputation information systems can be more effective and useful than existing systems if their designs are informed by multi-disciplinary research on reputation. The contribution of this article is a reference model, or meta-specification, that describes the essential functionality and behavior that embedded information systems need to provide to be effective and useful mechanisms for making reputation explicit and measurable. The reference model specified in the industry-standard Unified Modeling Language (UML) is based on a multi-disciplinary understanding of reputation. The model addresses systems that focus on personal reputation. Extensions for organizational reputation are discussed along with other challenges for future research.