Beyond Excel and Powerpoint: Knowledge Maps for the Transfer and Creation of Knowledge in Organizations

Authors:
Remo Burkhard;Michael Meier;Matthias Smis;Jill Allemang;Laura Honisch
Affiliations:
University of St.Gallen;University of St.Gallen;University of St.Gallen;University of St.Gallen;University of St.Gallen
Venue:
IV '05 Proceedings of the Ninth International Conference on Information Visualisation
Year:
2005

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Abstract

This paper presents a framework and three case studies on Knowledge Maps in Organizations. In organizations speed, clarity, and effectiveness are essential for the transfer of knowledge. Today, mainly text is used. This paper illustrates how Knowledge Maps, a subset of Knowledge Visualization, help to transfer strategic knowledge in organizations. First, we introduce a framework that structures Knowledge Maps. Secondly, we describe with three complementary case studies how organizations profitted from the various functions of Knowledge Maps. The findings are important for researchers in the fields of knowledge visualization, information visualization, knowledge management and for practitioners from different industries.