A stakeholders centered approach for conceptual modeling of communication-intensive applications

  • Authors:
  • Vito Perrone;Davide Bolchini;Paolo Paolini

  • Affiliations:
  • Politecnico di Milano, Italy;University of Lugano, Switzerland;Politecnico di Milano, Italy

  • Venue:
  • Proceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information
  • Year:
  • 2005

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Abstract

To be successful, any engineering product should accomplish the needs and expectations of its potential stakeholders. Similarly, design models should be defined taking into account goals and requirements of their users, i.e. the practitioners who daily conceive, develop and deploy applications. Neglecting stakeholders' needs can bring to lack of attention towards these engineering products (design models) while fitness to requirements can drastically increase their acceptability in the real world. This paper focuses on the domain of Communication and Interaction Intensive applications (C&II applications) by presenting a suite of two conceptual models (namely IDM and E-WOOD) belonging to a more comprehensive methodological framework addressing the analysis and design of such a kind of applications. The focus of the paper is not on the presentation of the methods but on highlighting their fitness to the requirements of the potential adopters of such methods. To this end, the overall framework has been defined on the basis of an accurate analysis of potential stakeholders' goals and requirements gained from our training experience to professional designers and from adoption of our previous conceptual methods in several real-life projects.