Online access AIDS for documentation: a bibliographic outline

Authors:
T. R. Girill
Affiliations:
University of California, Livermore, CA
Venue:
ACM SIGIR Forum
Year:
1985

Citing 7
Cited 1

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Abstract

Computer documentation poses three information management problems, access problems that readers face when they try to find answers to questions using the documentation. All three problems arise from a mismatch between what readers want or expect and what document authors provide in (1) vocabulary, (2) text structure, and (3) text scope.