Taking juxtaposition into account: supporting people's work with maps

Authors:
Mårten Pettersson;Sarah Olofsson
Affiliations:
Blekinge Institute of Technology, Ronneby, Sweden;Blekinge Institute of Technology, Ronneby, Sweden
Venue:
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Year:
2005

Citing 3
Cited 0

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Abstract

This poster presents research about how maps are used at an emergency service centre. It focus on emergency service operators' work practices, how they use maps in order to find the address and communicate to others the location of incidents, such as traffic accidents and fires. We analyse how the operators juxtapose the physical paper map with the computerised counterpart. When designing new technology there is a need to take juxtaposition into account.