Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Peepholes: low cost awareness of one's community
Conference Companion on Human Factors in Computing Systems
NYNEX portholes: initial user reactions and redesign implications
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Sharing serendipity in the workplace
Proceedings of the third international conference on Collaborative virtual environments
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Conventions and Commitments in Distributed CSCW Groups
Computer Supported Cooperative Work
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Exploring the design and use of peripheral displays of awareness information
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Review: A framework for awareness maintenance
Journal of Network and Computer Applications
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Increasing mutual awareness among distributed collaborators has been a focus of the CSCW community for over a decade. The majority of these studies, however, have been on availability and contextual awareness among coworkers in distributed but fixed contexts. This paper intends to contribute to our understanding of the awareness needs of distributed, mobile organizations by describing the inadvertent erosion of awareness in a 25-member division of one high-tech firm and the members' responses to proposed solutions. The findings suggest that managerial shifts may need to precede technology developments.