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CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
TeleNotes: managing lightweight interactions in the desktop
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CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
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ACM Transactions on Computer-Human Interaction (TOCHI)
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VRST '98 Proceedings of the ACM symposium on Virtual reality software and technology
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VRST '98 Proceedings of the ACM symposium on Virtual reality software and technology
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The adoption and use of “BABBLE”: a field study of chat in the workplace
Proceedings of the Sixth European conference on Computer supported cooperative work
Broadcasting on-line social interaction as inhabited television
Proceedings of the Sixth European conference on Computer supported cooperative work
NESSIE: an awareness environment for cooperative settings
Proceedings of the Sixth European conference on Computer supported cooperative work
BT Technology Journal
Navigating the virtual landscape: coordinating the shared use of space
Designing information spaces
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ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
ConNexus to awarenex: extending awareness to mobile users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Critical approach to 3D virtual realities for group work
Proceedings of the second Nordic conference on Human-computer interaction
Promoting awareness in distributed mobile organizations: a cultural and technological challenge
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Toward cultural representation and identification for all in community-based virtual environments
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Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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The Forum is a collaborative working environment that consists of two shared spaces: a space for informal interaction (Contact Space), and a workspace for synchronous meetings using audioconferencing support (Meeting Space). It is designed to enable people, who should meet each other to do so naturally, providing an environment for richer online interactions. This paper discusses three evaluations of the Forum Contact Space: a conceptual evaluation, a prototype evaluation, and an ethnographic evaluation. Each evaluation was undertaken to improve the Contact Space usability, examine whether it supports chance encounters, and learn from participant feedback, areas for improvement of future Forum versions.The conceptual evaluation using focus groups showed group discrepancies regarding how the Contact Space would be beneficial for producing chance encounters. In the prototype evaluation, the findings suggest that chance encounters were produced and that the Concept Space was perceived as an environment for supporting group cohesiveness. A common theme from the findings of the ethnographic evaluation was the division of the Contact Space and its related parts into two tools: a core tool; and a peripheral tool, dependent on whether it was active. As groups are increasingly distributed over geographical distances, the benefits of a shared virtual space for communication and interaction are being realised.