Probabilistic reasoning in intelligent systems: networks of plausible inference
Probabilistic reasoning in intelligent systems: networks of plausible inference
Rules of encounter: designing conventions for automated negotiation among computers
Rules of encounter: designing conventions for automated negotiation among computers
Artificial intelligence: a modern approach
Artificial intelligence: a modern approach
Comparing feature-based and clique-based user models for movie selection
Proceedings of the third ACM conference on Digital libraries
Intelligent agents for automated one-to-many e-commerce negotiation
ACSC '02 Proceedings of the twenty-fifth Australasian conference on Computer science - Volume 4
Iterative Combinatorial Auctions: Theory and Practice
Proceedings of the Seventeenth National Conference on Artificial Intelligence and Twelfth Conference on Innovative Applications of Artificial Intelligence
CIA '00 Proceedings of the 4th International Workshop on Cooperative Information Agents IV, The Future of Information Agents in Cyberspace
Scientific approaches and techniques for negotiation. A game theoretic and artificial intelligence perspective
On artificial agents for negotiation in electronic commerce
On artificial agents for negotiation in electronic commerce
An agent architecture for multi-attribute negotiation
IJCAI'01 Proceedings of the 17th international joint conference on Artificial intelligence - Volume 2
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In retail electronic commerce, incomplete user knowledge is a reality that must be addressed by electronic negotiation models and systems. This is particularly true in the case of multi-attribute products where valid product-configurations may require several constraints on attribute-values to be satisfied. Often, in such cases, the individual buyer refines the preferences for individual attributes as more and more information is exchanged during the negotiation process in an incremental fashion. In this paper, we consider how the negotiating parties can benefit from the incremental knowledge as the negotiation progresses. We assume the trust between the customer and merchant is such that the negotiation is for the purpose of seeking a mutually acceptable configuration of the product and its price. We have implemented a prototype system in which negotiation takes place between a human customer and multiple autonomous software agents, each carrying out sales operations on behalf of different merchants. We also describe the architecture of such an interactive multi-issue negotiation system on a distributed platform. The paper describes the various models we have used, and the multi-agent based software architecture that facilitates the interaction and the user interface. Our initial experiences with the prototype gives hope that e-commerce negotiation systems, in future, can benefit by making use of the incremental knowledge during the negotiation process.