Automated workplace design and reconfiguration for evolving business processes

  • Authors:

  • Qi Zhang;Ying Zou;Tack Tong;Ross McKegney;Jen Hawkins

  • Affiliations:

  • Dept. of Electrical & Computer Engineering, Queen's University, Kingston, Ontario;Dept. of Electrical & Computer Engineering, Queen's University, Kingston, Ontario;IBM Canada Laboratory, Toronto, Ontario;IBM Canada Laboratory, Toronto, Ontario;IBM Canada Laboratory, Toronto, Ontario

  • Venue:
  • CASCON '05 Proceedings of the 2005 conference of the Centre for Advanced Studies on Collaborative research
  • Year:
  • 2005

Quantified Score

Hi-index 0.00

Visualization

Abstract

In this ever-changing business environment, business processes are constantly being customized to reflect the up-to-date organizational structure and business objectives. Furthermore, technological updates and innovation also affect the way business is carried out. A workplace application provides an interactive electronic working environment that integrates software applications to assist users in performing their daily work more efficiently. It is challenging to maintain workplace applications as it often involves labor-intensive manual reconfiguration to adapt workplace applications to the changes to business processes. In this paper, we propose a workplace design framework that automatically analyzes business processes and generates workplace applications. Furthermore, it permits workplace reconfiguration at run time, which minimizes the interruption to users' work and simplifies deployment of business process changes to workplace applications. A prototype workplace application is designed and developed to demonstrate the effectiveness of the proposed framework.