Usability and hardcopy manuals: evaluating research designs and methods
SIGDOC '90 Proceedings of the 8th annual international conference on Systems documentation
Observations and inventions: new approaches to the study of human—computer interaction
Interacting with Computers
Book review: The leon Book by William Horton and the Discipline of Technical Communication
ACM SIGDOC Asterisk Journal of Computer Documentation
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The technical writing community is fortunate to have William Horton's book because it is among the first to provide comprehensive, well thought-out advice about the issues writers and online designers face almost daily. But as one reviewer has already pointed out, "gaps exist, and we should be willing to review" Horton's book (Johnson, 1990, p. 181).