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Communications of the ACM
Data Processing Systems Analysis and Design
Data Processing Systems Analysis and Design
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Structured Systems Analysis: Tools and Techniques
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ACM SIGMIS Database
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ACM SIGMIS Database
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ACM SIGCPR Computer Personnel
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ACM SIGCPR Computer Personnel
Characteristics of high performing IT personnel: a comparison of IT versus end-user perceptions
SIGCPR '99 Proceedings of the 1999 ACM SIGCPR conference on Computer personnel research
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Journal of Information Science
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Computer system utilization in business has increased in recent years. Computer systems are commonly an integral part of accounting, finance, management, marketing, and production information systems. These computer systems in conjunction with the major business functions have developed into information systems, decision support systems, and business data processing applications. These systems for decision support were routinely developed by data processing (and computer science) personnel. As more systems were developed and system utilization increased, problems in system acceptability and performance have surfaced.