TINA: a natural language system for spoken language applications
Computational Linguistics
An architecture for more realistic conversational systems
Proceedings of the 6th international conference on Intelligent user interfaces
Talk'n'travel: a conversational system for air travel planning
ANLC '00 Proceedings of the sixth conference on Applied natural language processing
An agent-based approach to dialogue management in personal assistants
Proceedings of the 10th international conference on Intelligent user interfaces
Evaluation results for the Talk'n'Travel system
HLT '01 Proceedings of the first international conference on Human language technology research
Hypothesis selection and resolution in the mercury flight reservation system
HLT '01 Proceedings of the first international conference on Human language technology research
Rapid prototyping for spoken dialogue systems
COLING '02 Proceedings of the 19th international conference on Computational linguistics - Volume 1
Flexible and personalizable mixed-initiative dialogue systems
HLT-NAACL-DIALOGUE '03 Proceedings of the HLT-NAACL 2003 workshop on Research directions in dialogue processing - Volume 7
HITIQA: an interactive question answering system a preliminary report
MultiSumQA '03 Proceedings of the ACL 2003 workshop on Multilingual summarization and question answering - Volume 12
High-quality speech-to-speech translation for computer-aided language learning
ACM Transactions on Speech and Language Processing (TSLP)
Data-driven strategies for an automated dialogue system
ACL '04 Proceedings of the 42nd Annual Meeting on Association for Computational Linguistics
HITIQA: towards analytical question answering
COLING '04 Proceedings of the 20th international conference on Computational Linguistics
Improving dialogue systems in a home automation environment
Proceedings of the 1st international conference on Ambient media and systems
Statistical framework for a Spanish spoken dialogue corpus
Speech Communication
Spoken language interaction with model uncertainty: an adaptive human-robot interaction system
Connection Science - Language and Robots
Partial information basis for agent-based collaborative dialogue
Applied Intelligence
A Spoken Translation Game for Second Language Learning
Proceedings of the 2007 conference on Artificial Intelligence in Education: Building Technology Rich Learning Contexts That Work
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This paper describes the dialogue module of the Mercury system, which has been under development over the past year or two. Mercury provides telephone access to an on-line flight database, and allows users to plan and price itineraries between major airports worldwide. The main focus of this paper is the dialogue control strategy, which is based on a set of ordered rules as a mechanism to manage complex dialogue interactions. The paper also describes the interactions between the dialogue component and the other servers of the system, mediated via a central hub. We evaluated the system on 49 dialogues from users booking real flights, and report on a number of quantitative measures of the dialogue interaction.