Information-seeking strategies of novices using a full-text electronic encyclopedia
Journal of the American Society for Information Science
Information retrieval using a hypertext-based help system
ACM Transactions on Information Systems (TOIS)
Behavioral evaluation and analysis of a hypertext browser
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Making the transition from print to electronic encyclopaedias: adapation of mental models
International Journal of Man-Machine Studies
Asynchronous design/evaluation methods for hypertext technology development
HYPERTEXT '89 Proceedings of the second annual ACM conference on Hypertext
The matters that really matter for hypertext usability
HYPERTEXT '89 Proceedings of the second annual ACM conference on Hypertext
Usability engineering at a discount
Proceedings of the third international conference on human-computer interaction on Designing and using human-computer interfaces and knowledge based systems (2nd ed.)
Heuristic evaluation of user interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Practical usability evaluation
CHI '94 Conference Companion on Human Factors in Computing Systems
Scholarly research process: investigating the effects of link type and directionality
Proceedings of the 20th ACM conference on Hypertext and hypermedia
Navigation in hypermedia learning systems: experts vs. novices
Computers in Human Behavior
Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology
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Hypermedia systems provide online access to complex networks of information with the goal of making it easier to find and use information. To validate the utility of their systems, several researchers and system developers have attempted to collect evaluation data on the usability and effectiveness of their systems and the features in their systems. Because of the potential complexity of hypermedia systems and the information structures they may represent, a variety of evaluation measures and methods have been used. These trade off the need for timely feedback in the development of new technology, the difficulty of controlling one or two variables in systems with dozens or hundreds of components, and the goal of gaining an understanding of hypermedia systems.