CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
KMS: a distributed hypermedia system for managing knowledge in organizations
Communications of the ACM
Reflections on NoteCards: seven issues for the next generation of hypermedia systems
Communications of the ACM
Hypertext engineering: practical methods for creating a compact disk encyclopedia
DOCPROCS '88 Proceedings of the ACM conference on Document processing systems
Why the look and feel of software user interfaces should not be protected by copyright law
Communications of the ACM
Information retrieval using a hypertext-based help system
ACM Transactions on Information Systems (TOIS)
Behavioral evaluation and analysis of a hypertext browser
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Transforming text into hypertext for a compact disc encyclopedia
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Turning ideas into products: the Guide system
HYPERTEXT '87 Proceedings of the ACM conference on Hypertext
SuperBook: an automatic tool for information exploration—hypertext?
HYPERTEXT '87 Proceedings of the ACM conference on Hypertext
Introduction to Modern Information Retrieval
Introduction to Modern Information Retrieval
Evaluating How Your User Interfaces Are Used
IEEE Software
Evaluating hypermedia systems (panel)
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
On generalizing the concept of hypertext
MIS Quarterly
Converting a textbook to hypertext
ACM Transactions on Information Systems (TOIS)
Online reading and offline tradition: adapting online help facilities to offline reading strategies
SIGDOC '92 Proceedings of the 10th annual international conference on Systems documentation
Information retrieval techniques for hypertext in the semi-structured toolkit
HYPERTEXT '93 Proceedings of the fifth ACM conference on Hypertext
A framework for developing experience-based usability guidelines
Proceedings of the 1st conference on Designing interactive systems: processes, practices, methods, & techniques
Practical usability evaluation
CHI '94 Conference Companion on Human Factors in Computing Systems
Using organizational learning techniques to develop context-specific usability guidelines
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
ACM Computing Surveys (CSUR)
An Organizational Learning Method for Applying Usability Guidelines and Patterns
EHCI '01 Proceedings of the 8th IFIP International Conference on Engineering for Human-Computer Interaction
Systematic sources of suboptimal interface design in large product development organizations
Human-Computer Interaction
A hypermedia document collection for primary care: why, what, and how?
Artificial Intelligence in Medicine
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A process model used in the design and evaluation of hypertext systems is discussed. The model includes asynchronous processes of task analysis, document analysis, literature survey and systems evaluation, interpretation of data, designing and building systems, and collecting data. For each process, experiences with NaviText™ SAM, a hypertext interface to a reference source, are discussed. A variety of new methods for evaluation of experimental systems are presented along with several empirical results.