A model of mental model construction
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning about hidden events in system interactions
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Explanation-Based Generalization: A Unifying View
Machine Learning
Predicting the learnability of task-action mappings
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A model of the acquisition of menu knowledge by exploration
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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This paper addresses the problem of how a novice computer user, engaged in exploratory learning, accounts for the behaviour of the device. Exploratory learning is the norm for many users who encounter computers in the work place. Exploratory learners must acquire methods from a suboptimal stream of task directed behaviour and its observable effects.A candidate model of analysis, EXPL [9] is taken as the baseline for the development of a new model, called Explor, which employs semantic knowledge of the lexical items used in the interface to relate user actions to system responses. The strengths and weaknesses of Explor are illustrated and discussed.