A Chinese wall security model for decentralized workflow systems
CCS '01 Proceedings of the 8th ACM conference on Computer and Communications Security
Customized geospatial workflows for e-government services
Proceedings of the 9th ACM international symposium on Advances in geographic information systems
Domain Knowledge-Based Automatic Workflow Generation
DEXA '02 Proceedings of the 13th International Conference on Database and Expert Systems Applications
eFlow: A Platform for Developing and Managing Composite e-Services
AIWORC '00 Proceedings of the Academia/Industry Working Conference on Research Challenges
Human-centered systems for business services
dg.o '04 Proceedings of the 2004 annual national conference on Digital government research
Using Semantics for Policy-Based Web Service Composition
Distributed and Parallel Databases
Customized Delivery of E-Government Web Services
IEEE Intelligent Systems
MENVIS: mobile environmental information system
dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
Reference model for devolution in e-governance
Proceedings of the 2nd international conference on Theory and practice of electronic governance
An interactive service customization model
Information and Software Technology
Data-centric workflows in government: a new avenue of research?
Proceedings of the 11th Annual International Digital Government Research Conference on Public Administration Online: Challenges and Opportunities
E-government services composition using multi-faceted metadata classification structures
EGOV'07 Proceedings of the 6th international conference on Electronic Government
On public service provision informative phase: a dialogue-based model and platform
Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance
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Today, many government agencies provide tremendous amount of information and services via the Web, often overwhelming the citizens. Personalization and customization in delivering information and government services remains as a major challenge. In this paper, we present a novel approach for dynamically composing workflows to delivering customized government services to citizens. Such a system is especially important in a government service delivery due to the fact that many autonomous government agencies are involved in providing parts of this service. As a consequence, citizens are often required to first identify these components of the desired service and contact the agencies independently to obtain the needed services. Our proposed system dynamically composes the inter-agency service as well as the related information, tailored to needs of a citizen, by identifying, integrating and coordinating individual components that constitute this service. Our system achieves customized generation of workflows by specifying governmental regulations as a Condition-Action Rule Base to identify the component services. The rule base is a collection of statements about regulatory, functional, geographical and temporal regulations that an inter-agency service needs to adhere to. Our prototype system which also includes visualization of the regulations along with the customization, has been submitted as System Demo paper to this workshop.