Pad++: advances in multiscale interfaces
CHI '94 Conference Companion on Human Factors in Computing Systems
The cognitive dimension of viscosity: A sticky problem for HCI
INTERACT '90 Proceedings of the IFIP TC13 Third Interational Conference on Human-Computer Interaction
Researching system administration
Researching system administration
Evolution of storage management: transforming raw data into information
IBM Journal of Research and Development
Storage administration: field findings and software design guidelines
Proceedings of the Symposium on Computer Human Interaction for the Management of Information Technology
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As Information Technology (IT) advances, traditional concerns over performance are being overtaken by concerns over manageability and scalability in system management interfaces [1]. Designing effective interactions and representations of large complex systems with intricate relationships among components is a formidable challenge. In this paper we describe the design of a topology viewer application for enterprise-scale storage systems. A key issue in this design effort was to create a graphical topology viewer that would scale to the complexity of typical storage environments and support administrators effectively in various activities. Our approach to address these issues was to use semantic zooming and progressive information disclosure techniques extensively; thus essentially shifting the scalability challenge from purely visual design to mostly interaction design.