Agile manufacturing: forging new frontiers
Agile manufacturing: forging new frontiers
interactions
Notes towards an ethnography of domestic technology
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Designing a user experience is a multi-disciplinary field. While different points of view and diverse approaches are recommended due to the variety of its nature, understanding a user is important in ensuring quality outcomes in all approaches. In this paper, we describe practical user research approaches that we applied in our user experience design process for consumer electronics, approaches that can be performed with limited time and resources. These techniques have been applied in major user experience design stages including understanding user requirements, establishing design strategy, and conducting usability evaluations.