Board-based collaboration in cross-cultural pairs

Authors:
Gregorio Convertino;Brian Asti;Yang Zhang;Mary Beth Rosson;Susan Mohammed
Affiliations:
Penn State University, University Park, PA;Penn State University, University Park, PA;Penn State University, University Park, PA;Penn State University, University Park, PA;Penn State University, University Park, PA
Venue:
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Year:
2006

Citing 2
Cited 3

Four generic communication tasks which must be supported in electronic conferencing

ACM SIGCHI Bulletin
Taking it out of context: collaborating within and across cultures in face-to-face settings and via instant messaging

CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work

From Cultural to Individual Adaptive End-User Interfaces: Helping People with Special Needs

ICCHP '08 Proceedings of the 11th international conference on Computers Helping People with Special Needs
Board-based collaboration in cross-cultural pairs

IWIC'07 Proceedings of the 1st international conference on Intercultural collaboration
At a different tempo: what goes wrong in online cross-cultural group chat?

Proceedings of the 17th ACM international conference on Supporting group work

Quantified Score

Hi-index	0.00

Visualization

Abstract

This work in progress reports a study of cross-cultural collaboration mediated by board-based collaborative systems. American-Chinese and American-American pairs performed collaborative design tasks either face-to-face or remotely. Survey data, video recording, and design products were collected to examine the impact of culture (American-American vs. American-Chinese), medium (face-to-face vs. remote), and system (MimioTM vs. SMART BoardTM) on the process and outcomes of collaboration. Results from the survey showed significant effects of these variables on several reliable measures of common ground, cognitive consensus building, perceived performance, and satisfaction. The effects on perceived performance were robust. American-Chinese pairs reported a significantly lower level of consensus when using a system that supports uni-directional (Mimio™) rather than bi-directional interaction on the board.