Designing software for consumers to easily set up a secure home network
CHI '07 Extended Abstracts on Human Factors in Computing Systems
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The home is becoming a complex and hard to manage collection of computers and digital lifestyle devices. The work to setup and maintain a network of digital living devices in the home is similar to the work of IT professionals. Indeed the growing complexity of interconnected digital devices results in more and more time spent solving problems with those devices and their configurations, an important part of computer use that we call "IT@Home". This workshop explores the complexity of framing the right problems, methods for studying those problems, and designing to support users' IT@Home.