The web of system performance

Authors:
Brian Whitworth;Jerry Fjermestad;Edward Mahinda
Affiliations:
Massey University, Auckland, New Zealand;New Jersey Institute of Technology, Newark, NJ;New Jersey Institute of Technology, Newark, NJ
Venue:
Communications of the ACM - Two decades of the language-action perspective
Year:
2006

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Abstract

Because information system performance is multidimensional, specialist theories of performance dimensions must be integrated into a model of system design.