Design principles for public safety response mobilization

Authors:
Jane Fedorowicz;M. Lynne Markus;Steve Sawyer;Michael Tyworth;Christine B. Williams
Affiliations:
Bentley College;Bentley College;Pennsylvania State University;Pennsylvania State University;Bentley College
Venue:
dg.o '06 Proceedings of the 2006 international conference on Digital government research
Year:
2006

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Abstract

In this paper, we identify key characteristics of public safety response mobilization systems (PSRMS) and describe the different technical characteristics they can assume: open standards vs. commercial-off-the-shelf packages, fixed vs. mobile, security and privacy management approaches, data distribution and access control. Finally, we present testable hypotheses about which technical design features and architectural principles will produce successful PSRMS.