Enterprise search behaviour of software engineers

Authors:
Luanne Freund;Elaine G. Toms
Affiliations:
University of Toronto, Toronto, Canada;Dalhousie University, Halifax, Canada
Venue:
SIGIR '06 Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval
Year:
2006

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Abstract

Technical professionals spend ~25% of their time at work searching for information, and have specialized information needs that are not well-served by generic enterprise search tools. In this study, we investigated how a group of software engineers use a workplace search system. We identify patterns of search behaviour specific to this group and distinct from general web and intranet search patterns, and make design recommendations for search systems that will better serve the needs of this group.